Tuesday, May 19, 2009

UI hassles in Garmin land

The user interface in Garmin's nüvi satellite navigation devices is good, but it could be much better.

¿ Why must one laboriously type the city name, again and again, to specify an address, when perhaps 99% of the time it will be in either 1) the city I'm in already or 2) one of the neighboring ones ? ¿ Why isn't there a convenient list of the most likely choices ? ¿ Why doesn't it default to the current city we find ourselves in if I make no choice ?

¿ Why must I press BACK umpteen many times to get to the navigation map when I am deep in the sub-menus ? ¿ Why is there not a MAP button available at every level in the menu tree ?
(After talking with Garmin support, the did reveal that if one presses and holds the BACK button, it will skip directly to the home page, at least.)

And when I go to "Favorites", the logical order of choices on that list should be by most-requested, (like a top-40 music list), not by what is closest. At least the choice of this ordering should be a configurable item in Setup.

And what about street names ? When a poor user mis-types a street name, give them some slack! Use Donald Knuth's SOUNDEX algorithm or something similar to propose the closest matches. Why not make a stab a finding nearby streets that are similar to what the bloke is attempting to spell ??

Go GARMIN !!!

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